Cancellation & Refund Policy

Version 1.0Effective Date: December 25, 2025

Transparent and fair policies for subscription management. Please read this carefully to understand your rights and our obligations.

14-Day Free Trial Available

We offer a 14-day FREE trial with no credit card required. This gives you full access to evaluate Blueprint Books before making any payment commitment. Because you can fully test the platform risk-free, we maintain a strict no-refund policy after subscription purchase.

Section 01

Policy Overview

This Cancellation and Refund Policy governs subscription management for Blueprint Books, a SaaS practice management platform for Chartered Accountants (CA), Company Secretaries (CS), and Cost Management Accountants (CMA) in India. This policy complies with:

Consumer Protection Act, 2019

India

Consumer Protection (E-Commerce) Rules, 2020

India

Information Technology Act, 2000

India

Indian Contract Act, 1872

India

Key Principles

  • Transparency: Clear communication of our no-refund policy before purchase
  • Trial Period: 14-day free trial allows full evaluation before commitment
  • Fair Cancellation: Cancel anytime with continued access until period ends
  • Data Protection: Your data is retained and exportable after cancellation
Section 02

No Refund Policy

Important Notice

Blueprint Books does NOT offer refunds under any circumstances after subscription purchase.

All subscription fees are non-refundable and non-transferable. This policy applies to monthly subscriptions, annual subscriptions, and all pricing tiers (Solo, Practice, Professional, Enterprise).

Why We Have a No-Refund Policy

Our no-refund policy is based on the following business and technical realities:

Digital Service with Immediate Access

Blueprint Books is a cloud-based SaaS platform. Upon subscription purchase, you receive immediate and complete access to all features of your chosen plan. Unlike physical goods that can be returned, digital services cannot be "returned" once accessed.

Comprehensive 14-Day Free Trial

We provide a full-featured 14-day free trial with NO credit card required. This trial period gives you unlimited time to evaluate every feature, test workflows, import data, and determine if Blueprint Books meets your practice needs before any payment commitment.

Infrastructure and Operating Costs

Our platform incurs immediate infrastructure costs (cloud hosting, database storage, API usage, email services, file storage) from the moment your subscription begins. These costs are non-recoverable even if you choose not to use the service.

Fair Business Practice

The combination of (1) comprehensive free trial for evaluation and (2) immediate full access upon payment makes a no-refund policy both fair and industry-standard for SaaS platforms. You have every opportunity to make an informed decision before payment.

No Prorated Refunds

If you cancel your subscription mid-billing cycle, you will NOT receive a prorated refund for the unused portion of your subscription period. However, you will retain full access to all features until your current subscription period expires.

Section 03

Subscription Cancellation

While we do not offer refunds, you can cancel your subscription at any time. Cancellation is simple and can be done directly from your account settings.

How to Cancel Your Subscription

1

Log into Your Account

Sign in to your Blueprint Books account at blueprintbooks.in

2

Navigate to Billing Settings

Go to Settings → Billing → Manage Subscription

3

Click "Cancel Subscription"

Select the cancellation option and confirm your decision

4

Cancellation Confirmation

You will receive an email confirmation with your subscription end date

Alternative Cancellation Method

If you need assistance with cancellation, email us at krishnabizsolution@gmail.com with subject line "Subscription Cancellation - [Your Email]" and we will process your request within 24 hours.

Monthly vs. Annual Subscription Cancellation

Monthly Subscriptions

  • Cancel anytime with no long-term commitment
  • Full access continues until current billing period ends
  • Auto-renewal is disabled immediately
  • No partial refund for remaining days

Annual Subscriptions

  • Cancel anytime during your annual term
  • Full access continues for remaining months paid
  • Prevents auto-renewal after term ends
  • No refund for unused months

What Happens When You Cancel?

Immediate confirmation email with subscription end date
Full feature access continues until current period expires
Auto-renewal is disabled (no future charges)
Your data is retained for 30 days after expiry
You can export all your data before expiry
Section 04

Access After Cancellation

When you cancel your subscription, you are treated fairly with continued access to the service you paid for:

Full Feature Access

  • Complete access to all features of your plan
  • No restrictions or limitations
  • All functionality remains active
  • Valid until subscription expiry date

Data Retention Period

  • 30 days of data retention after expiry
  • Read-only access to your data
  • Ability to export all information
  • Permanent deletion after 30 days

Data Export Options

  • Export client data (CSV/Excel)
  • Export task and filing records
  • Export invoice and billing history
  • Export documents and attachments

Resubscription

  • Resubscribe anytime within 30 days
  • Your data is automatically restored
  • No data loss if resubscribed in time
  • Choose any available plan

Important: Data Deletion After 30 Days

After 30 days from subscription expiry, all your data will be permanently deleted from our servers in accordance with our Privacy Policy. This includes all client records, tasks, filings, invoices, documents, and user data. This deletion is irreversible and cannot be recovered. Please ensure you export all necessary data before the 30-day period ends.

Section 05

Limited Exceptions to No-Refund Policy

While our general policy is no refunds, we recognize that certain exceptional circumstances may warrant consideration. The following are the ONLY exceptions to our no-refund policy:

Duplicate Charges / Billing Errors

If you were accidentally charged twice for the same subscription period, or if there was a clear technical error in billing.

Required Conditions:
  • Must be reported within 7 days of charge
  • Clear evidence of duplicate transaction
  • Not due to multiple account registrations
  • Verified by our billing system logs
Resolution: Full refund of duplicate/erroneous charge only

Unauthorized Transactions

If your payment method was used without your authorization to purchase a Blueprint Books subscription.

Required Conditions:
  • Must be reported within 48 hours of charge
  • Valid proof of unauthorized access required
  • Police complaint filed (for fraud cases)
  • Account compromised, not shared credentials
Resolution: Case-by-case evaluation; may issue refund after investigation

How to Request Exception Review

If you believe your situation qualifies for an exception, please contact us immediately:

Email: krishnabizsolution@gmail.com
Subject Line: "Refund Exception Request - [Exception Type]"
Include: Transaction details, supporting evidence, explanation

All exception requests are reviewed on a case-by-case basis. We reserve the right to approve or deny any refund request at our sole discretion. Decisions are final and not subject to appeal.

Section 06

Contact Information

For questions about this policy, cancellation assistance, or exception requests, please contact us:

Blueprint Books Support

Response Time

Within 24-48 business hours (Monday-Friday)

For urgent billing issues or suspected unauthorized transactions, please mark your email as "URGENT" in the subject line for priority handling.

Policy Questions or Concerns?

We're committed to transparency and fairness. If you have questions about this Cancellation and Refund Policy or need assistance, please reach out to our support team.

Last Updated: December 25, 2025 | Effective Date: December 25, 2025 | This policy may be updated from time to time. Continued use of Blueprint Books after changes constitutes acceptance of the updated policy.